HughesNet Business Satellite Internet Service

Yes you can VPN, but running a VPN client over satellite is not an ideal configuration. If you choose to run VPN over satellite, your data speeds may be reduced by as much as 50-75%. You can restore your connection to full speed by simply disabling your VPN client when your session is over. HughesNet's Elite Internet service plans are best suited for VPN. SSL-based VPN products have proven to work more efficiently over satellite than IPSEC-Based VPN products. For questions or recommendations on a VPN product that will work more effectively with your HughesNet system, please contact one of our Satellite Internet Specialists at 1-888-822-0290 or online here.

Note: HughesNet Technical Support does not provide help with configuring or troubleshooting problems associated with VPN clients. For questions about your VPN product, please contact the manufacturer´s tech support

Why does HughesNet satellite Internet service slow down when used in conjunction with a VPN?

HughesNet uses sophisticated acceleration techniques to enable high-speed performance over satellite. These acceleration techniques require access to data packet header information, which is blocked when IPSec-based VPNs are used. These VPNs encrypt the data and create a secure tunnel through the HughesNet network. The encrypted data cannot be processed by HughesNet´s acceleration techniques, therefore resulting in slower performance.

SPEED! The HughesNet Elite Internet service plans provide faster download and upload speeds than the Home and Elite plans. And, they provide a higher level of overall performance for a multi-user, small business environment.

Yes, you can connect multiple computers and laptops to a single HughesNet satellite Internet connection. Additional networking equipment, not included in your HughesNet satellite Internet system, may be required. Acme Satellite and HughesNet are not responsible for network configuration or management. Please understand that all computers on this network will be sharing a single connection. Simultaneous use of high-bandwidth applications by multiple users may result in degradation of speed and is subject to the HughesNet Fair Access Policy.

No. HughesNet delivers high-speed Internet access via satellite, so you have instant access to the Internet without dialing-in. You do not need a phone line or dial-up data modem to access the Internet when you use your HughesNet high speed Internet service

On average, most customers are installed within 1 week of their order. When you place your order today, your name will be provided to a certified HughesNet installer, who will contact you within 48 hours. You and the installer will then work out a mutually agreeable date and time for your installation.

Latency refers to the amount of time it takes a packet of data to travel across a network. With satellite service, that data must travel up to the satellite and back (about 45,000 miles). This round trip adds about a half-second delay to the total time your computer takes to communicate with a Website or host server. Therefore, time-sensitive applications that require fractions-of-a-second user inputs (such as multi-player "twitch" games or real-time equities trading) are not recommended with HughesNet.