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Professional HughesNet™ Installation

Standard installation for both HughesNet Home and HughesNet Professional service plans is included in all orders. Once you’ve placed your order, a HughesNet certified installer will contact you to schedule your installation. On that date, he will arrive with all of the equipment needed to get your HughesNet service connected.

The Federal Communications Commission (FCC) requires that only trained professionals may install two-way satellite systems, like HughesNet.

 

What's Included with Standard Home Installation

• Mount the dish to an approved structure at least five feet off the ground as required by FCC regulations, using HUGHES standard roof, and/or wall mounting brackets.
• Mount to a one-story surface.
• Install a coaxial cable jack in the room where the HughesNet System will be located.
• Route two exterior RG-6 coaxial cables (each up to 100 feet in length) from the dish into the house, and to the coaxial cable jack.
• Provide and install the hardware required to properly ground your HughesNet System.

• Install the HughesNet modem and connect it to your PC.
• Verify receipt of satellite signal. Commission your HughesNet account.

NOT INCLUDED
with Standard Installation

Complex/custom installations that may result in additional fees. Make sure you discuss any custom work with your installer before they begin the job.Custom work including, but not limited to:

• Moldings or cosmetic hardware to help hide cables
• Non-penetrating roof, pole, or chimney mounts
• Removal and/or repair of previously mounted equipment (a signed Waiver of Liability must be included to perform this work).
• Mounting to a roof surface that exceeds one story in height.
• Non-penetrating roof mount, pole mount, or chimney mount.

 

Standard Commercial/Small Business installation includes those commercial locations 1–2 stories from the ground. Installation includes:

• Mounting the antenna to an outside wall using HUGHES standard tri-mast roof/wall mounting brackets, or on a rooftop using standard Hughes non-penetrating mount, or a ground pole mount (9 ft. total length). All antennas must be mounted a minimum of 5 ft. off the ground and out of the reasonable reach of small children. Note: Wall mounts must not be mounted to surfaces or building materials that cannot support the wall mount (for example, stucco, aluminum siding, or vinyl siding).
• Two exterior cable runs or one dual cable run of up to 150 feet of standard RG6 coaxial cable with one point of entry through an exterior wall to an interior wall; and the installation of a wall jack.
• Connecting ground wire from ground block to NEC approved bonding point.
  
• Installing and weather sealing appropriate cable bushing.
  
• Conducting a cross-polarization test of the HughesNet system to verify receipt of satellite signal on the installer laptop. When possible, the installer should use the customer's PC to confirm receipt of satellite signal.
• Demonstrating to customer that the system is working by surfing the Web and show customer their site ID and signal strength.
• Clean-up of any unnecessary materials from install site.

Non-Standard Installation

• Installations with cable in excess of 150 feet from the HughesNet dish to the HughesNet receiver and/or requiring additional drops or hardware are classified as non-standard installs. Locations that fit this category are typically high-rise buildings and possibly located in cities such as New York, Chicago, San Francisco, etc.
• If you have further questions or believe your business may require a non-standard installation, please speak with your HughesNet professional installer for assistance and a quote.

 

 

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